Terms of Service

These Terms of Service ("Terms") govern your use of the Buyer Clarity System™ website located at https://buyerclaritysystem.com (the "Website") and the services provided by SeshatAi, LLC, doing business as Expert Level Content ("Company", "we", "us", or "our").

By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

1. About Our Services

Service Description

The Buyer Clarity System™ provides proprietary psychology-driven buyer analysis services through detailed digital reports designed to help businesses understand their ideal customers, improve messaging, and increase conversion rates.

Service Tiers

We offer three distinct service tiers:

Tier 1 - Quick Clarity Report™ ($495)

  • 20-30 page messaging analysis report

  • Current messaging evaluation

  • Buyer psychology insights

  • Messaging recommendations

Tier 2 - Conversion Persona Engine™ ($1,950)

  • 40-70 page comprehensive report

  • Psychographic profile analysis

  • Belief mapping and positioning matrix

  • Headlines and copy prompts

  • Emotional trigger identification

Tier 3 - The Influence Map™ ($4,995)

  • Everything included in Tier 1 and 2

  • Email marketing scripts

  • Advertising angles and copy

  • Complete sales page copy

  • Conversion optimization strategies

2. Service Availability and Limitations

Monthly Capacity Limits

We limit our services to ensure quality delivery:

  • Maximum of 40 new clients accepted per month across all tiers

  • Each analysis requires 15-40+ hours of proprietary research

  • Availability is first-come, first-served basis

  • Next availability may be 30+ days if monthly capacity is reached

Service Timeline

  • Tier 1 reports: Delivered within 7-14 business days

  • Tier 2 reports: Delivered within 14-21 business days

  • Tier 3 reports: Delivered within 21-30 business days

  • Timelines may extend during high-demand periods

3. Payment Terms

Payment Processing

  • All payments are processed through third-party services (PayPal, Stripe, Amazon Pay, Apple Pay, Venmo)

  • Payment is required in full before work begins

  • All prices are in USD unless otherwise specified

  • We do not store your complete payment information

Pricing

  • All pricing is clearly displayed on our Website

  • Prices are subject to change without notice

  • Current pricing applies to orders placed before any price changes

4. Zero-Risk Buyer Clarity System™ Guarantee

Our 30-Day Results Guarantee

We guarantee that our psychological insights will improve your conversion rates within 30 days of report delivery, or we will provide a full refund.

Guarantee Terms and Conditions

Eligibility Requirements:

  • You must implement the recommendations provided in your report

  • You must track and document your conversion rates before and after implementation

  • You must provide evidence of implementation and performance data if requesting a refund

  • Guarantee applies only to the specific recommendations in your delivered report

Implementation Requirements:

  • Recommendations must be implemented within 30 days of report delivery

  • Implementation must follow the guidelines provided in your report

  • You must maintain consistent traffic/audience during the testing period

  • Substantial changes to your offer, pricing, or target market may void the guarantee

Refund Process:

  • Refund requests must be submitted within 60 days of report delivery

  • You must provide documentation showing:

  • Before and after conversion data

  • Evidence of proper implementation

  • Timeline of changes made

  • Refund requests are reviewed within 5-7 business days

  • Approved refunds are processed within 10-15 business days

Guarantee Limitations:

  • Guarantee does not cover external factors beyond our recommendations (market changes, competitor actions, etc.)

  • Guarantee applies only to conversion rate improvements, not specific revenue targets

    Force majeure events, technical failures, or platform changes are excluded

  • Guarantee is void if recommendations are modified or partially implemented

5. Client Responsibilities and Requirements

Information Provision

Tier 1 - Quick Clarity Report™ ($495)

  • Accurate business and contact information

  • Current marketing materials and performance data

  • Access to relevant business metrics and customer feedback

  • Timely responses to our research team's questions

Implementation Commitment

  • You acknowledge that results depend on proper implementation of recommendations

  • You understand that our analysis is based on the information you provide

  • You commit to testing recommendations for the full 30-day guarantee period

Confidentiality

  • You may share confidential business information during our analysis process

  • We maintain strict confidentiality of all proprietary information

  • You grant us permission to analyze your provided materials for report creation

6. Intellectual Property and Work Product

Delivered Reports

  • All analysis, insights, and recommendations in your report become your property upon delivery

  • You may use, modify, and implement the recommendations as you see fit

  • You may not resell, redistribute, or share our proprietary methodologies

Our Methodologies

  • Our analysis frameworks and psychological profiling methods remain our intellectual property

  • The Buyer Clarity System™ name and methodologies are protected trademarks

  • You may not reverse-engineer or replicate our analysis processes

Client Materials

  • You retain all rights to materials you provide to us

  • You grant us a limited license to analyze your materials for report creation

  • We do not retain rights to your business information or customer data

7. Confidentiality and Non-Disclosure

Mutual Confidentiality

Both parties agree to maintain confidentiality of:

  • Proprietary business information shared during the analysis process

  • Customer data and business performance metrics

    Competitive intelligence and market positioning information

  • Our analysis methodologies and frameworks

Data Protection

  • All client information is protected according to our Privacy Policy

  • We implement security measures to protect confidential business data

  • Access to client information is limited to assigned project team members

8. Limitation of Liability

Service Limitations

Service Limitations

Our services are provided "as is" and we make no warranties beyond our 30-day guarantee regarding:

  • Specific revenue or profit increases

  • Market response or customer behavior changes

  • Long-term business success or sustainability

Excluded Damages

We are not liable for:

  • Indirect, incidental, or consequential damages

  • Lost profits or business opportunities beyond our guarantee scope

  • Damages resulting from implementation modifications or external factors

Liability Cap

Our total liability for any claims related to our services shall not exceed the amount you paid for the specific service tier purchased.

9. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters or emergencies

  • Internet service disruptions

  • Government regulations or restrictions

  • Technical failures of third-party services

10. Dispute Resolution

Informal Resolution

Before pursuing formal dispute resolution, parties agree to attempt good-faith negotiation for 30 days

Binding Arbitration

Any disputes that cannot be resolved informally will be settled through binding arbitration:

  • Arbitration will be conducted under American

  • Arbitration Association (AAA) rules

  • Arbitration location: Wyoming, USA

  • Decisions are final and binding on both parties

  • Each party bears their own attorney fees unless otherwise awarded

Exceptions

The following disputes are excluded from arbitration:

  • Intellectual property disputes

  • Confidentiality breaches

  • Matters that cannot legally be arbitrated

11. Termination

Service Completion

Our service relationship concludes upon delivery of your completed report and expiration of the guarantee period.

Early Termination

  • You may cancel your order within 24 hours for a full refund if work has not yet begun

  • After work begins, termination is subject to our guarantee terms

  • We may terminate service for breach of these Terms with 7 days written notice

12. Communications and Notifications

Service Communications

By using our services, you consent to receive:

  • Transactional emails regarding your order and delivery

  • SMS notifications about project status (if phone number provided)

  • Follow-up communications during the guarantee period

Marketing Communications

The following disputes are excluded from arbitration:

  • Marketing emails and SMS are opt-in only

  • You may unsubscribe at any time via "STOP" for SMS or unsubscribe links in emails

  • We comply with CAN-SPAM Act and TCPA requirements

13. Modifications to Terms

Updates

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Website.

Notification

  • Significant changes will be communicated via email or Website notice

  • Continued use of our services constitutes acceptance of updated Terms

  • Orders placed before changes are governed by the Terms in effect at order time

14. Governing Law

These Terms are governed by the laws of Wyoming, USA, without regard to conflict of law principles.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms or our services, contact us at:

SeshatAi, LLC

D/B/A Expert Level Content

We help businesses unlock deep buyer clarity through proprietary custom in-depth customer buyer reports. Our detailed profiles reveal exactly who your ideal customer is, what drives them to buy, and how to craft messaging that converts—so you can improve copy, lower ad costs, increase conversion and profitability to help you grow with greater efficiency and confidence.

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