Privacy Policy

SeshatAi, LLC, doing business as Expert Level Content ("Company", "we", "us", or "our"), respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://buyerclaritysystem.com (the "Website") and use our services, including the purchase and delivery of digital reports.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

1. About Buyer Clarity System

Buyer Clarity System provides digital reports designed to help entrepreneurs, marketers, and business owners gain deeper insight into their ideal customers, improve messaging, boost conversions, and increase profitability.

2. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name, email address, phone number, and payment details when you purchase a report or sign up for communications.

  • Responses to customer service inquiries

Payment Information

  • Payment processing is handled by third-party services such as PayPal, Stripe, Amazon Pay, Apple Pay, and Venmo. We do not store your full payment details.

Device & Usage Data

  • Automatically collected information, such as IP address, browser type, pages visited, and time spent on the Website, using cookies and analytics tools.

  • Location data (where applicable).

Communication Data

  • SMS responses, email interactions, and other forms of communication with us.

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To deliver purchased digital reports via email.

  • Customer Communication: To send transactional and promotional emails or SMS messages (users can opt out via "STOP").

  • Website Performance: To analyze Website traffic and improve content and user experience.

  • Legal Compliance: To comply with applicable laws and regulations.

  • Marketing Consent: To send offers and promotions based on your preferences.

4. SMS/Text Message Communications

Consent and Opt-In:

We may send you text messages related to your purchases, account updates, and promotional offers. By providing your mobile phone number, you expressly consent to receive these messages. Consent is not required as a condition of purchase.

Message Frequency and Charges:

  • Transactional messages: Sent as needed for order confirmations and delivery notifications

  • Promotional messages: Up to 4 messages per month

  • Message and data rates may apply based on your mobile carrier plan

  • Messages may be sent using an automated system

Opt-Out Procedures:

  • Reply "STOP" to any text message to unsubscribe from all future messages

  • Text "HELP" for customer support

    You may also opt-out by emailing [email protected]

    Allow up to 48 hours for opt-out requests to process

TCPA Compliance:

We comply with the Telephone Consumer Protection Act (TCPA) and will not send unsolicited text messages. We maintain records of your consent and provide easy opt-out mechanisms.

Supported Carriers:

Messages are supported by major carriers including Verizon, AT&T, T-Mobile, Sprint, and others. Carrier message blocking technology may prevent delivery of some messages.

5. Client Work Product and Research Data

Data We Collect for Analysis:

During our buyer analysis process, we may collect and analyze:

  • Information about your target market and customer segments

  • Business performance data and conversion metrics you provide

  • Marketing materials, sales copy, and messaging strategies

  • Customer feedback, reviews, and interaction data you share

  • Competitive intelligence and market positioning information

Analysis and Report Creation:

  • Our team conducts 15-40+ hours of research per project using proprietary methodologies

  • We may create databases and analysis frameworks specific to your project

  • All insights and recommendations become part of your deliverable report

  • We do not share your specific business data with other clients

Data Retention for Client Projects:

  • Active project data: Retained during the analysis period (typically 30-60 days)

  • Completed project data: Retained for 3 years after final report delivery for potential follow-up questions

  • Payment and contract records: Retained for 7 years per business record requirements

  • Marketing communications: Retained until you unsubscribe plus 90 days

Confidentiality and Business Data Protection:

  • All proprietary business information is treated as confidential

  • We implement access controls so only assigned team members access your project data

  • Client project data is segregated and not combined with other client analyses

  • We do not retain or reuse specific insights about your customers for other projects

Aggregated Insights:

We may retain non-identifiable, aggregated insights from our research to improve our methodologies, but these will never include specific details about your business, customers, or competitive position.

Data Security for Business Intelligence:

  • All client business data is encrypted during transmission and storage

  • Access to project files requires multi-factor authentication

  • Regular security audits protect against unauthorized access to sensitive business information

  • Secure file transfer protocols used for all report deliveries

Client Data Requests:

You may request copies of the data we've collected about your business, request corrections to inaccurate information, or request deletion of your project data (subject to our legal retention requirements).

6. Your Privacy Rights

For EU Residents (GDPR Compliance)

If you are located in the European Union, you have the following rights:

  • Right to Access: Request access to the personal data we hold about you.

  • Right to Rectification: Request corrections to your personal data.

  • Right to Erasure (Right to Be Forgotten): Request the deletion of your personal information.

  • Right to Data Portability: Obtain a copy of your data in a structured, commonly used format.

  • Right to Withdraw Consent: Withdraw your consent for processing at any time.

  • Right to Lodge Complaints: Submit complaints to your local Data Protection Authority if you believe your rights have been violated.

For California Residents (CCPA/CPRA Compliance)

If you are a California resident, you have the following rights:

  • Right to Know: Request details about the personal data we collect, use, and share.

  • Right to Delete: Request the deletion of your personal data.

  • Right to Opt-Out: Choose not to have your personal information sold. (We do not sell your data.)

  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise your privacy rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our Website.

Types of Cookies We Use

  • Essential Cookies: Necessary for the Website to function properly.

  • Analytics Cookies: Used to understand how visitors interact with our Website (e.g., Google Analytics).

  • Advertising Cookies: Used to deliver targeted ads based on your browsing behavior.

Managing Cookies

You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy.

8. Data Security

We take your data security seriously and implement appropriate measures to safeguard your personal information. These include:

  • Encryption: Secure Sockets Layer (SSL) technology is used to encrypt sensitive data during transmission.

  • Access Controls: Role-based access ensures only authorized personnel can access personal data.

  • Regular Monitoring: We conduct regular security assessments and vulnerability testing.

Please note that no method of transmission over the internet can be guaranteed as 100% secure.

9. Accessibility Statement

We are committed to making our Website accessible to all users, including those with disabilities. If you experience any accessibility barriers or require assistance, please contact us at [email protected].

10. Third-Party Services

Our Website may integrate with or link to third-party services, such as:

  • Payment processors (e.g., PayPal, Stripe).

  • Analytics providers (e.g., Google Analytics).

These third-party services have their own privacy policies, which we do not control.

11. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

12. Dispute Resolution and Arbitration

Any disputes arising out of or relating to this Privacy Policy will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). Arbitration will take place in Wyoming, USA, and decisions will be final and binding.

12. Dispute Resolution and Arbitration

Any disputes arising out of or relating to this Privacy Policy will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). Arbitration will take place in Wyoming, USA, and decisions will be final and binding.

  • Notification of Changes: For significant updates, we will notify you via email or a prominent notice on our Website.

  • Effective Date: Changes become effective as of the updated "Effective Date" at the top of this page.

14. Contact Information

For questions about these Terms or our services, contact us at:

SeshatAi, LLC

D/B/A Expert Level Content

We help businesses unlock deep buyer clarity through proprietary custom in-depth customer buyer reports. Our detailed profiles reveal exactly who your ideal customer is, what drives them to buy, and how to craft messaging that converts—so you can improve copy, lower ad costs, increase conversion and profitability to help you grow with greater efficiency and confidence.

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